Just a short note about the installation of RequestTracker (an open source help-desk tool).
You'll find great description about the installation here or you can simply follow the README.
Anyway, I checked the installation with rt-server and it worked but not with the apache configuration provided on the guide (link above).
Check the /etc/httpd/logs/erro_log and you'll find something like "[authz_core:error] [pid 1161] [client 10.250.0.132:60599] AH01630: client denied by server configuration: /opt/rt4/sbin/rt-server.fcgi"
Solution : just add in the apache config file "Require all granted".
No comments:
Post a Comment